I have been a customer of Heather’s since 2015, and am always impressed with the range and quality of products she has in her store. Recently one of my orders was ‘lost in transit’ and Heather’s customer service and support blew me away. I can’t tell you how much I appreciated her approach to dealing with an issue not of her making” Meagan
I’m just letting you know my package was received in perfect condition and as a first time shopper I am impressed with how organised everything came. I really enjoyed how everything was labeled and numbered as it made knowing what I ordered a breeze! Can’t wait to order again.
So impressed with the service and value... My order arrived one day earlier than the scheduled estimated time of arrival. Item was well packaged and undamaged. It was my first order and wasn't sure what to expect, but have since placed another order... Can't wait to move to Qld in March 2020 so can visit the store and buy direct.
Registered UserFabulous team. !!Very happy with the care, speed and thoughtfulness that has been shown to me consistently over many orders. Especially appreciated the assistance shown when delivery details were incorrect and the effort made to ensure I received my delivery. Great website. Great comunication. Excellent products and aftersales service.
Registered UserLove the choice of items available, great communication, toffee was a nice touch.
Thank you!
Wonderful prompt service, beautiful products well packaged. 10/10 shop, i will use often. Thank you to the staff. yum lollies. :)
Registered UserI found your site navigationally top notch. I will definitely revisit. Thankyou.
Registered UserI have only started to buy from Over The Rainbow, they are quick and fast, I use BeadSmith Wire, as I have been buying from the USA. The wire is in my top 5 wires I use and my gemstones are Worldwide. I'm very happy with the service and the product is right up there, highly recommended everyone to buy from Over The Rainbow you can't go wrong by them, Cheers.
Registered UserI placed a large order and then placed another one a few days later both arrived at the same time.
The best prices and a vast selection of Clays and findings.
Great customer service . I highly recommend your store.
Thank you.
I have been purchasing clay, beads and art supplies from Over The Rainbow for more than 10 years. The service from Heather and her team has been consistently excellent. Other online stores I have dealt with have started out great, but the standards have dropped over time. This has just not happened with Over The Rainbow. If anything, the quality of the service, the diversity of the stock and the overall standards have improved with every year. I will continue to purchase all my crafting and beading supplies from Over The Rainbow, and would give them an AAA+ for quality of product, service and response/postage times.
Registered User
