Processing time for new orders is approximately 2 business days. Please allow shipping time on top of processing time, and if your order is extra urgent we have a 'Rush my Order' option at checkout.
Hi Heather, I would just like to say thank you. My order arrived today and as always the beads are just lovely. Your products are a very high quality and your customer service and postage rates and times are excellent. It is always a pleasure to deal with you. Thanks again Caroline
Thank you so much for the express delivery of these fantastic beads that arrived today. The combination of the beads I ordered (Poly and Acrylic) are absolutely stunning! Their colours just lit up my day. FINALLY! An online bead store that exceeds all expectations! I've lost my local bead shop since they moved over an hour away and there's nothing locally now that makes the cut. I find it sometimes difficult to get out with my 3 small children (not to mention, their eyes light up right before they go berserk inside bead stores!), so your online store has been invaluable to me. I just couldn't wait to use your gorgeous beads, for a present for my best friend who's just had a baby. No sooner were they delivered, then I had finished my project and pondered the next. Thanks again. I will CERTAINLY be ordering your gorgeous products again. You range is phenominal. Regards Kathryn Blue Mountains, NSW
Hi, you are a great shop! Up here in Far North Queensland I was always limited in what material I could get, but now it's all there, my imagination is going wild...And thanks for the lollies! Kind Regards Susi Jacobs
Hi Heather Just wanted to say thank you so much for getting my order to me so quickly. It was very much appreciated. Service, delivery and goods were excellent as usual. Regards Erin
I really appreciate your promptness and care taken with all my orders also. You have some lovely products, and I also find the detailed descriptions and photos both help me greatly in choosing my items. I just thought I'd say that, because too many sites give you very little detail, but yours is always informative and accurate. Cathy D
Just wanted to let you know that my parcel arrived today (less than 48 hours after submitting my order!). Thank you so much for your friendly and prompt service and for answering all my questions. Your website is really easy to navigate and all items are described really well. I will definitely recommend Over the Rainbow to everyone who is attending our 'crafternoon tea' this weekend. Kind regards, Susan
Just a quick one to let you know I received my order today. Thank you so much, it is, as usual, beautifully presented, clean and of high quality - it is such a pleasure to receive your orders, they always surpass my expectations. Hope you have a nice day. Kind regards Vick
Wow! You guys are wonderful. I ordered from another company and it took 8 weeks before I heard or saw anything. You can expect to see more orders from me, and I thank you for such good customer service. You Rock!
I just wanted to thank you for your wonderful service. Every order I've received this year has been delivered promptly, every item has been of impeccable quality and you always include a sweet treat which just happens to arrive when I'm craving it most. :o) I really look forward to putting in orders and receiving Over the Rainbow packages in the mail. It's a joy! Thank you Em
I just wanted to tell you how fantastic both your website and customer service are. I'm very impressed with the easy navigation, the large range, the speedy delivery and the friendly emails letting me know exactly where my order is up to. From now on I plan to buy all my jewellery-making supplies from Over the Rainbow as it's efficient, economical and I don't have to wait very long for the parcel in the mail..with lollies no less! Thank you. C.M.
