Processing time for new orders is approximately 2 business days. Please allow shipping time on top of processing time, and if your order is extra urgent we have a 'Rush my Order' option at checkout.
I just recieved my last order, thankyou for the lollies, very nice. I am looking forward to playing with the clay and pretties. I am a mother of 4 and all the kids are enjoying making beads and jewellery, but the price around town is too expensive to let them just play. Thank you for keeping your prices reasonable enough that I can encourage my kids creativity and get them into a fun and productive craft.
HI! I recieved my beads this morning. JOY JOY JOY! They're beautiful, thank you! To get them so quickly is great, PLUS a couple of lollies - now THIS is my kind of bead shop!! I've been "shopping" around for some time for good prices on czech facets and you win hands down. I have to admit I was a little dubious about the czech mixes but I'll certainly be buying from you again! Thank you again, kind regards....Alison Johnston (VIC)
Hello Heather, I received my order from you Monday first thing. Just want to say thank you for such efficent service. ! Also the way everything was packed was so carefully handled. Your products are wonderful, and i look forward to a long association with you. Thanks again your service and products are faultless ! Cheers, Cornelia
I run a small hobby business and can highly recommend Over the Rainbow as one of the best places to buy jewellery making supplies. It is great to know that each and every time I place an order I receive fantastic quality products, and friendly and efficient service. Thanks Heather and team! Amanda, Mornington Mermaid Sea Glass Designs
Dear Heather, Once again you have freighted my order super fast. You respond to emails promptly and deliver the highest order of customer service. Goods always arrive well packaged. I recommend you to my friends and others, without hesitation. Thank you so much. Kindest Regards Sylvia
Just thought I would send a quick message to let you know just how great your site and service is......doesn't take me long does it - Ive only been buying from you for a few years. I buy beads from quite a few sites (some overseas) but yours is by far the best in Australia, the easiest to navigate and your range is fantastic. I have recommended you to quite a few people in Rockhampton. We have a small beading group that meets at my home every Tuesday night and have a lot of fun experimenting with new ideas (we have just made some polymer clay beads). Thank you for your friendly service and I hope to be buying beads etc from you for years to come. Kind regards Gail
Thankyou for promptness and Polymer clay is a wonderful site. From what I can gather probably the only site in Australia that is absolutely thorough with products and availability. You have never let me down with an email saying that prods are unavailable and that is why you are the only site in Australia that I will go thru. You can post on your blog if you like. Once again thankyou. Kind regards, Claudia S
Just a quick note to thank you as my bead order arrived today. I was able to wait patiently in the queue at the post office, despite the Christmas crowds as I knew that my enticing parcel was just on the other side of thecounter. As always, I'm extremely pleased with everything. When people ask me where I buy my beads and I tell them from a shop in Victoria, they are always surprised and puzzled as to why I don't buy themin Brisbane or Queensland at least. The answer is simple, you have an extremely user friendly website, easy to order on line, precise descriptions so I know exactly what I'm ordering, best quality beads and findings, reasonable prices, prompt delivery and friendly service. I've never been disappointed. One of the best things that you do is put the item number on the package - fantastic - which makes re-ordering so easy. Thanks again. Best wishes Denise.
I just wanted to thank you so much for your quick and prompt service. I have never left feedback before but this is the third time I have ordered from you and you are so quick in despatching the orders off to me I am speechless. I ordered flat back swarovski beads and they are absolutely stunning. Your site is so easy to navigate around and you have the most beautiful beads. An added benefit is that I get them delivered to me at work so when I open up your package I have lollies inside too! An extra bonus :-)) Thank you once again. Kind regards, Lena :-)
Hi Heather, I would just like to say thank you. My order arrived today and as always the beads are just lovely. Your products are a very high quality and your customer service and postage rates and times are excellent. It is always a pleasure to deal with you. Thanks again Caroline
